Once your order ships, you’ll receive a shipping confirmation email with a tracking link.

If you’d like to modify or remove an item from your order, please reach out to us within 1 hour of placing your order with your order number and the changes you’d like to make. We’ll do everything we can to help!

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

hello@sweetshopsociety.com

All of our products are made to order through. Because each item is created specifically for your order, we do not accept returns, exchanges, or cancellations for buyer’s remorse, incorrect sizing, color preference, or accidental orders.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery. Include your order number and clear photos of the item, packaging, and the issue.

Once reviewed, we will offer a replacement or refund when the issue qualifies as a production or fulfillment error.

If a package is returned due to an incorrect address or failed delivery attempt, the customer may be responsible for the cost of reshipping.

Yes! Many of our garments are designed with a unisex fit in mind. Please refer to individual product descriptions for specific sizing notes.

We kindly ask that you check your order when it arrives. If anything is damaged, defective, or not what you expected, please reach out to us within 7 days of delivery. Include your order number and clear photos of the item, packaging, and the issue.

Once reviewed, we will offer a replacement or refund when the issue qualifies as a production or fulfillment error.